Introduction

At Prisoe Winery, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

Personal Data:
We collect personal information such as your name, email address, mailing address, phone number, and payment details when you place an order.

Technical Data:
When you visit our website, we collect information automatically through cookies, including your IP address, browser type, device type, and usage patterns.

Cookies:
Cookies are used to analyze traffic, remember your preferences, and improve your user experience. We use Google Analytics to track website usage. For more details, see our Cookie Policy section below.

Sensitive Data:
We do not collect or process sensitive personal data, such as health-related data, unless specifically required by law or necessary for processing your order.

How We Use Your Data

We use the data we collect for the following purposes:


Order Processing:
To process and fulfill your orders, including shipping and payment verification.


Customer Service:
To respond to your inquiries, resolve issues, and provide customer support.


Marketing Communications:
With your consent, we may send you promotional emails or newsletters about new products, offers, and updates. You can opt out at any time.


Website Improvements:
To improve our website functionality, user experience, and content based on your interactions with the site.


Legal Obligations:
To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:


Third-Party Service Providers:
To process payments, fulfill orders, and analyze website traffic (e.g., Google Analytics, payment processors). These third parties are only permitted to use your data to the extent necessary to provide their services.


Legal Compliance:
We may disclose your data to law enforcement or regulatory authorities when required by law or to protect our rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, your information will be securely deleted or anonymized.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request corrections or updates to your personal data if it is inaccurate.
  • Deletion: You have the right to request that we delete your personal data, subject to certain legal limitations.
  • Object: You can object to the processing of your data for marketing purposes or for legitimate interests.
  • Portability: You have the right to request the transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies Policy

What Are Cookies:
Cookies are small text files placed on your device when you visit our website. They help us analyze website traffic, remember your preferences, and improve your browsing experience.


Types of Cookies We Use:

  • Essential Cookies: Necessary for the website’s operation.
  • Performance Cookies: Collect anonymous data to improve website performance.
  • Functionality Cookies: Remember your preferences and personalize your experience.
  • Advertising Cookies: Track your browsing activity to serve personalized ads (Google Analytics).


Managing Cookies:
You can control cookie settings through your browser. Please note that blocking cookies may affect your experience on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please check this page regularly to stay informed.

Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
[email protected].